What are your application and administrative charges?

Application Fee: $200 Deposit: $375- $1000

What are the income and credit qualifications?

2.5 times the monthly rent, require proof of income, 3rd party credit screen.

What is acceptable “proof of income” to sign a lease?

2 most current pay stubs, 2 most current months of bank statements, offer letter, or current W2.

What happens if I qualify for an apartment, but my roommate does not?

The roommate will not be approved to lease/live onsite.

If I get a job transfer, can I break the lease?

You would have to provide 60-day written notice, pay termination fee, and pay back any concessions given.

Can I change to a month-to-month lease plan after my first year?

Lease will automatically default into a MTM lease after completion, unless you renew or give a 60-day written notice. A month to month fee will apply.

Am I required to have renters' insurance?

Yes, $100,000 personal liability and the policy must have your unit and list all adults on the lease.

Do you offer furnished apartments?

No, however we do have reccomendations for local furniture rental companies!

If something needs to be repaired in my apartment, how do I report it?

Please place your maintenance request in your resident portal.

When is my rent payment due?

1st of the month, this includes holidays.

What day of the month am I liable for a late charge?

Rent is due on the 1st of the month and late fees begin on the 4th.

Will you accept electronic payments from my bank?

Yes, you are responsible for payments getting into the office on time.

There is a person who might be staying with me for a while, is that permitted by the lease?

No more than 7 consecutive days.

I have a motorcycle, where can I park it?

In any parking space designated for vehicles.

My children live with me in the summer; do I need to notify your office when they arrive?

Yes, the office should be made aware and they should be added to the lease as minor occupants.

Are gas grills permitted at your property?

No, the property has gas grills onsite for residents to use.

Are residents permitted to paint their apartment?

Yes, but must paint or be charged to return color back to original color upon move out.

Will you accept my delivery packages for me?

No, all packages should be placed in the package locker system.

Do you have a list of Preferred Employers?

We have a Corporate Advantage Program. Yes, we waive the admin fee.

How is your property different from the competition?

City Views. Park views, Keyless Entry. Urban Location. Hard surface flooring throughout.

Questions?

What floor plans does Trailhead East offer?: We have AFF, Studio, One Bedroom and Two Bedroom apartments. Click here to view our plans.
What are the starting prices on AFF apartments?: Call us for pricing and availability.
What are the starting prices on Studio apartments?: Our Studio Starts at $1,390
What are the starting prices on One Bedroom apartments?: Our One Bedroom Starts at $1,685
What are the starting prices on Two Bedroom apartments?: Our Two Bedroom Starts at $2,700
Is Trailhead East a pet-friendly community?: Yes! Trailhead East is a pet-friendly community. View our pet-policy here.
What are your application and administrative charges?: Application Fee: $200 Deposit: $375- $1000
What are the income and credit qualifications?: 2.5 times the monthly rent, require proof of income, 3rd party credit screen.
What is acceptable “proof of income” to sign a lease?: 2 most current pay stubs, 2 most current months of bank statements, offer letter, or current W2.
What happens if I qualify for an apartment, but my roommate does not?: The roommate will not be approved to lease/live onsite.
Is my security deposit totally refundable?: Yes
If I get a job transfer, can I break the lease?: You would have to provide 60-day written notice, pay termination fee, and pay back any concessions given.
Can I change to a month-to-month lease plan after my first year?: Lease will automatically default into a MTM lease after completion, unless you renew or give a 60-day written notice. A month to month fee will apply.
Do you accept leases for short terms?: Not at this time.
Am I required to have renters' insurance?: Yes, $100,000 personal liability and the policy must have your unit and list all adults on the lease.
Do you offer furnished apartments?: No, however we do have reccomendations for local furniture rental companies!
If something needs to be repaired in my apartment, how do I report it?: Please place your maintenance request in your resident portal.
When is my rent payment due?: 1st of the month, this includes holidays.
What day of the month am I liable for a late charge?: Rent is due on the 1st of the month and late fees begin on the 4th.
Will you accept electronic payments from my bank?: Yes, you are responsible for payments getting into the office on time.
Is there a place where I can pay my rent after office hours?: Online resident portal.
There is a person who might be staying with me for a while, is that permitted by the lease?: No more than 7 consecutive days.
I have a motorcycle, where can I park it?: In any parking space designated for vehicles.
My children live with me in the summer; do I need to notify your office when they arrive?: Yes, the office should be made aware and they should be added to the lease as minor occupants.
Can I install my satellite dish at my apartment?: No
Do you have cable services?: Yes, we have AT&T.
Does the property have a fitness center?: Yes, 24hr fitness center.
Does the property have a swimming pool?: Yes, one pool.
Does the property offer on-site recycling?: Yes
Are gas grills permitted at your property?: No, the property has gas grills onsite for residents to use.
Is there any additional storage space available at your property?: Yes
Are residents permitted to paint their apartment?: Yes, but must paint or be charged to return color back to original color upon move out.
Will you accept my delivery packages for me?: No, all packages should be placed in the package locker system.
Do you have a list of Preferred Employers?: We have a Corporate Advantage Program. Yes, we waive the admin fee.
Where do I register to Vote?: www.votetexas.gov
How is your property different from the competition?: City Views. Park views, Keyless Entry. Urban Location. Hard surface flooring throughout.